Shipping (Singapore only)
For orders below $300, there is a fixed delivery fee of $30.
For orders above $300, you are eligible for free local shipping.
Click & Collect at our local retail store
All orders are eligible for "Click & Collect" and this service is currently non-chargeable.Pick up your order from our store directly when you select “Self-Collection” during checkout. We will notify you by email when your order is ready for collection.
All orders must be collected within 4 working days from the shipping confirmation email.
Please provide us with the soft / hard copy of purchase confirmation upon collection.
Retail Store Information (The Shop)
Operating hours: Monday - Tuesday 11:00 am to 6:00pm | Wednesday - Friday 11:00am to 8:00pm (except Public Holidays).
Address:
Luzerne Pte Ltd
70 Bendemeer Road, Luzerne #05-01
Singapore 339940
Contact:
(65) 6298 4567
shop@luzerne.com
Free delivery for orders above $300.
Frequently Asked Questions (FAQ)
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Applies to the cart’s subtotal regardless if the item is on sale or not.
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Multiple gift cards can be used in one cart.
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Gift card can be used together with promocodes.
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Valid for 12 months from date of issue. Unused values will not be refunded or
attributed to any transactions after the expiry date.
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Can be redeemed against all products online or in the pop-up retail shop.
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Cannot be redeemed for cash or/and returned for a refund
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If the purchase exceeds the value of the gift voucher, balance must be paid by
debit or credit card.
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Gift vouchers cannot be replaced if lost or stolen.
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Luzerne can vary or replace these conditions from time to time.